New Motors
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Our Repair Policies: United States

We strive to do a quality job on every piece of equipment that we repair for you. After the repair has been completed, we test all the functions of the control box or motor on a sewing machine in our shop. We have 60 sewing machines in our shop for this purpose.

Our goal is to receive your equipment one day, and to ship it back to you within two days. We know that you don't always have spare equipment in your factory, and you need the equipment back immediately.

If your repair should be delayed, we will notify you, and explain the delay.

We make every effort to send your equipment back in good working order, but should it not work when you receive it, we have a 90-day warranty. We request that you contact us before sending an item back under warranty, so that you can speak with one of our technicians about the problem. Sometimes, we find that something else on your machine may be causing the problem, and one phone call can save you down-time.