Our Repair Policies:
We strive to do a quality job on every piece of equipment that we
repair for you. After the repair has been completed, we test all
the functions of the control box or motor on a sewing machine in
our shop. We have 60 sewing machines in our shop for this purpose.
Our goal is to receive your equipment one day, and to ship it back
to you within two days. We know that you don't always have spare
equipment in your factory, and you need the equipment back immediately.
If your repair should be delayed, we will notify you, and explain
We make every effort to send your equipment back in good working
order, but should it not work when you receive it, we have a 90-day
warranty. We request that you contact us before sending an item
back under warranty, so that you can speak with one of our technicians
about the problem. Sometimes, we find that something else on your
machine may be causing the problem, and one phone call can save